1. Who we are
YardPixel is a sole proprietorship based in Mexico. "We" and "us" mean YardPixel. "You" means the business owner who signs up. By paying, you confirm you can accept these terms for your business.
2. Programs & billing
We offer two monthly programs, Groundwork and Full Season. Your price is sent to you in writing before you sign up. There is no setup fee and no long-term contract.
You pay through a secure Stripe or PayPal link. Your first payment is charged when you sign up. After that, your subscription renews and is charged automatically on the same day every month until you cancel.
If your price ever changes, we'll tell you by email at least 30 days before. Moving up to Full Season takes effect on your next payment.
3. No refunds
All payments are final. We don't give refunds, full or partial, for any reason. This includes the days left in a month when you cancel. For example, if your month runs from the 1st to the 30th and you cancel on the 3rd, you are not refunded for the rest of that month. You accept this policy when you check "I agree to the Terms" before paying.
4. Late payments
- If a payment doesn't go through, we let you know.
- If it's still unpaid after 7 days, your site is paused.
- If it's still unpaid 15 days after the pause, your site is unpublished: nothing shows on your domain.
- 30 days after that, your site and your information are permanently deleted. After this point, we can't restore them.
5. Launch & dates
We confirm your launch date in writing before we start. Most sites go live 3 to 4 weeks after you send your photos.
That date depends on you too. If your details, photos, approvals or payment arrive late, the launch date moves by at least the same amount of time. We are not responsible for a missed date in that case. If you don't have photos yet, we can start with stock photos and swap in yours as soon as you send them.
6. Your review & approval
We write and set up your website, but you are responsible for checking it. Before launch, and after every change, please review your site and make sure everything is right: services, prices, cities, hours, phone number, guarantees, licenses and reviews.
- When you approve something, or when it's published and you don't tell us about a problem in writing within 5 business days, it counts as approved.
- If you find something wrong later, email us and we'll fix it as a regular update.
- We are not responsible for anything you sent us or approved, or for errors you didn't tell us about.
7. Updates & changes
Text and photo updates are included, as many as you need. Changes are requested by email only, so there's always a written record. We work on them one at a time, in the order we get them. We reply within 1 business day and tell you when it will be done, up to 7 business days from when we start.
Bigger changes, like new pages, a new design or paid tools from other companies (for example, booking systems or advanced forms), are quoted in writing, with a date, before we start.
8. What's included, and what's not
Your program includes the website, hosting, security and updates described on our services page. Your site is tested on current versions of the main browsers (Chrome, Safari, Edge and Firefox), not on old ones.
Digital Presence Audit: Groundwork includes a written checklist twice a year about your Google, Facebook and directory listings. It tells you what to fix, with step-by-step guides. You or your team make the changes.
Not included: managing your social media, ads, calendars or customer lists, or answering your customers for you. Google Business Profile work is only included in Full Season, as described below.
Legal pages on your site: if your site needs a cookie banner, Terms or a Privacy Policy, we add them. We can suggest wording, but you provide and approve the final text. We don't give legal advice.
9. Full Season program
Full Season includes everything in Groundwork, plus:
- Organic Brand Builder: one local page and one helpful article before each season. Pages stay live, and up to 4 pages a year get fresh photos, prices and dates.
- Digital Presence Audit: the same checklist, 4 times a year instead of twice.
- Google profile care: you add us as a manager on your Google Business Profile. You stay the owner and can remove us any time. We never ask for your passwords. Each season we update your hours, services, categories, description and website link, and add photos you send us. We never change your business name or address, reply to reviews, or run ads or posts for you. Google decides what shows on your profile, and may review or reject changes.
- Seasonal report: a short email each season with numbers from Google and your website, compared with the season before. It shows what happened; it doesn't promise results.
Any change from Full Season to Groundwork is only by written agreement with us. If that happens, pages and articles already published stay on your site. New content, yearly refreshes, Google profile care and seasonal reports stop, and the audit goes back to twice a year. Remove us as a manager from your Google profile, or ask us to remove ourselves.
10. Communication
We work by email, with no phone calls. We reply within 1 business day, Monday to Friday, Central Time (CT). Messages sent at night or on weekends are answered the next business day.
11. Your part
- Send correct information about your business, services and prices, on time.
- Only send photos, logos and text you have the right to use.
- Review your site and reply on time (see Your review & approval).
- Keep your domain renewed. If it expires, your site stops showing, and that's outside our control.
- Keep your own copies of your photos and logo.
- Don't ask us to publish anything false, illegal or that copies someone else's work.
12. What's yours, what's ours
Yours: your domain, logo and photos. Your domain is registered in your name, in your own account, and you pay for it directly. We only help set it up.
Ours: the design, code and setup of your website, and the text we write for it. You can use them while your subscription is active.
Where your site lives: your site is stored with our hosting provider, not on our computers. We don't keep other copies of your site or files after it's deleted.
Portfolio: we only show your site or write about your results if you say yes first.
Privacy: we keep your business information private and never share it.
13. Cancellation
You can cancel any time by sending us an email. You won't be charged again.
- Your site stays live until the end of the month you already paid. Then it stops being published.
- If you'd rather have everything deleted right away, just tell us and we'll delete it.
- Either way, payments are not refunded (see No refunds).
- 30 days after your site stops being published, your site and your information are permanently deleted and can't be restored.
Your domain and your photos stay yours. Want to take the site with you? There's a transfer fee, based on how long you've been with us and how much has been built. Ask us for details before you cancel.
14. Results
A good website and seasonal pages can help homeowners find you over time, but no one can promise rankings, calls or jobs. SEO usually takes many months to show results. We don't guarantee specific results.
15. The legal part
- Your site is hosted by Cloudflare. We are not responsible if the site goes down, loads slowly or has problems caused by Cloudflare or any other outside service, such as Stripe, PayPal, Google or your domain provider.
- We are not responsible for suspensions or decisions made by Google, Facebook or any directory.
- We are not responsible for lost jobs, income or business of any kind, whatever the reason.
- Our own website may have errors or out-of-date information, including a price sent by mistake. We can correct it at any time.
- Please don't use our website for spam, robots that copy its content, hacking, or pretending to be YardPixel. The text, design and logo on our website belong to YardPixel.
- We can stop working with a client who doesn't pay, breaks these terms or asks us to publish something false or illegal.
- These terms, plus the written reply with your price, are the whole agreement between us. If one part can't be applied, the rest still applies.
- If we update these terms, we'll change the date at the top and tell clients by email before the change applies.
- These terms follow the laws of Mexico.
16. Contact
Questions about these terms? Send them through our contact form.